In the office, it is difficult to see Ran Jizhong. As the project manager of the mechanical and electrical engineering department of the Green Energy Division, he was either at the customer site or on the way to the customer on a business trip. He once visited customer sites in 7 different cities a week. In order to better serve customers, his daily work is to run customers during the day, collect information, understand customer needs, work out plans at night, and often work overtime until after midnight.
Grow into a compound talent
Ran Jizhong joined Tusda in September 2015. Although his previous work was related to the injection molding industry, he has little experience in water and electrical engineering. He said: "I didn't understand the production workshop of the injection molding industry at first, because different molds need different water quality, different water pressure, different flow, so there are some errors in the projects for customers."
Although he was confused, he did not stop there. In the face of his shortcomings, he continued to learn, improve himself, and delve into relevant aspects of professional knowledge. From the beginning, he would only do a relatively simple hydroelectric engineering and grow to be proficient in electromechanics. Professional personnel in various fields, such as cleaning, heating, ventilation, and control, are now handy in handling mechanical and electrical engineering of customers in different industries. At the same time, the original engineering solution designer has grown into a multi-talented person who can directly communicate with customers and negotiate.
Impress customers to receive large orders
Serve customers wholeheartedly, always get unexpected returns, Ran Jizhong deeply understands this.
In 2016, a customer in Guangxi needed to improve the water supply system of the production workshop because of the requirements of its upstream manufacturers. The order amount was about 1 million yuan.
Doing ordinary things is great. Ran Jizhong did not have any slack because of the small order amount. After understanding the customer's pain points, he made a solution for the customer to transform the customer's water supply system from open to closed. Water tower to reduce evaporation.
He said: "The transformation plan we adopted saves customers 80% of water, 30% of electricity, and avoids secondary pollution. In terms of water quality, the make-up water meets pure water quality requirements."
Ran Jizhong adhered to the tenet of "Serve the customer wholeheartedly" and completed the project with great care, high quality and high standards. This also completely impressed the customer. After half a year, the customer set up a new production base in Chongqing and directly turned the water and electricity in the production workshop. The project was handed over to the Green Energy Division, and this order was in the order of 10 million yuan.
14 projects for one project
Ran Jizhong travels all year round and stays in Dongguan for less than a week a month. His daily work is to run customers during the day, collect information, understand customer needs, work out plans at night, and often work overtime until after midnight.
Among Ran Jizhong's projects, there is nothing more complicated than a project in Jiangsu with a large order amount. The project involves multiple professional fields such as cleaning, mechanical and electrical, HVAC, and control.
This project started in September 2017. Customers have continuously raised various requirements. Ran Jizhong is very patient and tirelessly revises and adjusts the design plan around customer needs. He said: "Due to the complexity of the project, I have issued 14 design proposals, especially from the end of January to the beginning of February, just before the Spring Festival. This period is basically a proposal for two or three days, and changes are frequent."
He bluntly said: "This project is a project that I feel has a sense of accomplishment, and it has also greatly improved me in many aspects such as calmness, thinking in other places, and being impatient."